Terms & Privacy Policy

Moriah BM Rentals provides household appliances through a monthly rental program, including but not limited to:

Washers and Dryers available

All appliances remain the exclusive property of Moriah BM Rentals at all times.

This agreement is a rental agreement only. The Customer does not purchase or obtain ownership rights over any equipment provided.

The Customer agrees not to: Sell, transfer, modify, or remove the equipment; Remove company identification labels; Allow unauthorized individuals to alter or repair the equipment.

All appliance rental agreements require a minimum commitment period of Six (6) months.

After the minimum contract period is completed, the rental agreement will continue on a month-to-month basis unless canceled according to these Terms and Conditions.

After the rental contract has been finalized and approved, please allow 1–3 business days for equipment pickup and scheduling.

Pickup times and delivery availability will depend on route availability and operational schedules.

Moriah BM Rentals provides delivery and service based on mileage from our primary service area (ZIP Code 75006).

Standard Service Area: Within 35 miles — Delivery/service fee: $40.

Extended Service Area: 36–55 miles — Delivery/service fee: $55.

Extended areas beyond 55 miles may be available and will require an additional quote.

Tuesday & Wednesday: 11:00 AM – 7:00 PM.

Saturday: 9:00 AM – 5:00 PM.

Customers must ensure someone is available during the scheduled appointment window.

A $40 rescheduling fee will apply for every missed or canceled appointment, including delivery, pickup, and service appointments.

This fee applies within the standard 35-mile service area. Extended areas may have additional charges.

Appointments must be rescheduled according to available routes.

Monthly payments are due on the agreed payment date.

A $15 late fee will be applied the day after the payment due date if payment has not been received.

The Customer authorizes Moriah BM Rentals to process recurring payments using the payment method provided during registration.

Gently Used Appliances — Set #1: $39.99/month · Set #2: $49.99/month.

New Appliances — Set #1: $49.99/month · Set #2: $59.99/month.

Appliance colors, finishes, models, and styles may vary depending on availability. Customers acknowledge that exact colors or styles cannot always be guaranteed.

Customers may choose optional protection coverage: Limited Damage Waiver — $5.99/month.

The Limited Damage Waiver provides coverage for accidental cosmetic damages while the appliance remains at the Customer's approved property location, including scratches, dents, dings, and broken knobs.

The Limited Damage Waiver does NOT cover: misuse or abuse of equipment, theft, fire damage, flood or water damage, unauthorized repairs, damage caused by improper installation conditions, or damage caused by negligence.

Moriah BM Rentals reserves the right to refuse installation if existing connections or conditions are considered unsafe. Examples include: old or damaged water connections, leaking water valves, unsafe plumbing conditions, unsafe electrical connections, or conditions that may damage the equipment or create safety hazards.

If installation cannot be completed due to unsafe conditions, the Customer may be responsible for additional service fees.

The Customer agrees to operate the equipment according to manufacturer instructions and maintain proper operating conditions, including proper water pressure, correct electrical voltage, adequate ventilation, and proper installation environment.

Conditions not covered under regular maintenance include: incorrect water pressure, incorrect voltage, clogged dryer vents, improper use, neglect, and unsafe operating conditions.

Routine maintenance caused by normal equipment failure is provided at no additional cost during the active rental agreement. Free maintenance applies only when the issue is caused by normal mechanical failure or equipment malfunction.

Maintenance is NOT covered when damage or malfunction is caused by customer misuse, negligence, improper conditions, external factors, or failure to maintain required operating conditions.

Customers must request approval before moving appliances to a new location. An $80 relocation fee will apply for moving appliances within the 35-mile service area from ZIP Code 75006.

Relocation requests require five (5) business days advance notice. Extended areas may require additional fees.

Customers may request relocation by providing a new address, preferred relocation date, and access information. Additional charges may apply depending on distance and availability.

The Customer is responsible for the equipment while it remains in their possession. A $500 fee will apply in cases of theft, total loss, irreparable damage, or missing equipment.

Additional costs may apply depending on circumstances and recovery expenses.

The Customer agrees to return equipment in reasonable condition. The Customer may be responsible for damages caused by abuse, intentional damage, unauthorized repairs, improper handling, or moving equipment without authorization.

Moriah BM Rentals provides appliances based on current inventory availability. Customers understand that colors, styles, and models may vary, and replacement units may not be identical to the original appliance.

The Customer may request cancellation after fulfilling the minimum six-month agreement. Cancellation requires returning all equipment, completing final payment obligations, and scheduling equipment pickup.

The Customer remains responsible for all charges until equipment has been successfully returned to Moriah BM Rentals.

The Customer authorizes Moriah BM Rentals and its authorized representatives to access the property for delivery, installation, maintenance, repairs, pickup, and equipment recovery. All access will be coordinated according to applicable laws.

Moriah BM Rentals is not responsible for indirect damages, losses caused by misuse, damages caused by unsafe property conditions, or service interruptions caused by external circumstances.

By providing your phone number, you agree to receive communications related to delivery scheduling, appointment reminders, payment reminders, service updates, and account notifications. Message and data rates may apply.

You may opt out of SMS communications by replying STOP.

By submitting your information, accepting delivery, or using equipment provided by Moriah BM Rentals, you confirm that you have read these Terms and Conditions, you understand your responsibilities, and you agree to comply with all rental requirements.